Question 1

What is Swaray?

Accepted Answer

Swaray is an easy, warm CRM for wedding and event creatives - photographers, content creators and every kind of supplier. It keeps your whole client journey in one place: enquiries, quotes clients accept online, card payments, contracts, questionnaires and a branded client portal. It's built by people who work in the industry to be the simple, beautiful, genuinely useful tool we always wished we had.

Question 2

Who's behind Swaray?

Accepted Answer

Swaray is made by people who actually work in weddings and events, so it's shaped around how you really work - not how a big software company imagines it. We built it to fill a real gap: something simple, fun and genuinely useful that's a pleasure to use rather than a chore. And because we're a UK team, help is friendly, close by and in plain English.

Question 3

What is a wedding CRM, and do I need one?

Accepted Answer

A wedding CRM is one tool that replaces the scattered spreadsheets, inbox threads and separate invoicing apps most suppliers juggle. It tracks every enquiry, client, quote, payment and contract from first hello to the day itself. If you book more than a handful of clients a year, a CRM like Swaray saves hours and makes you look effortlessly organised.

Question 4

Is Swaray only for wedding photographers?

Accepted Answer

No. Photographers are one of the most popular ways people use Swaray, but it works just as beautifully for content creators, videographers, florists, planners, cake makers, hair and makeup artists, and every other kind of supplier. You tell Swaray what you do when you sign up and it speaks your language.

Question 5

Is Swaray a good CRM for content creators?

Accepted Answer

Yes - it's a lovely fit for wedding and event content creators. Capture enquiries, send quotes clients accept online, get paid by card, share your deliverables, and give every client a calm branded portal. It's quick to set up and priced simply.

Question 6

How much does Swaray cost?

Accepted Answer

One simple subscription with everything included and no per-payment fees. You start with a free 30-day trial, no card needed, so you can try it with your own clients before you pay anything. See the pricing page for the current price.

Question 7

Is there a free trial, and do I need a card?

Accepted Answer

Yes - 30 days free, and no card is needed to start. That's longer than most, so you have plenty of time to bring a couple of real clients across and see how it fits before you decide.

Question 8

What are the payment fees?

Accepted Answer

Swaray charges 0% platform fee on payments. Clients pay by card through your own Stripe account, so only Stripe's standard processing fee applies, between you and Stripe - Swaray never takes a cut of your bookings. You can also take payment by bank transfer.

Question 9

What is the client portal?

Accepted Answer

Every client gets a private link to one branded page - no login, no app to download - where they accept their quote, pay, sign their contract and fill in their details. It's the thing clients mention most: it makes you look organised and makes their side effortless.

Question 10

Can clients sign contracts online?

Accepted Answer

Yes. Send your agreement and clients sign it by typing their name, right from their phone. No printing, no scanning - it's stored safely against the booking and everyone gets a copy.

Question 11

Does my calendar sync to my phone?

Accepted Answer

Yes - subscribe once and every booking shows in your Apple, Google or Android calendar, always up to date and colour-coded by type. You can block out dates too, so you never double-book.

Question 12

Can I use Swaray for more than weddings?

Accepted Answer

Yes. Swaray is weddings-first but flexes to portraits, events, parties, corporate and brand work, and anything else you do. Each type gets its own wording, colour and enquiry form, so a wedding reads 'couple' and a shoot reads 'client' - all in one tidy account.

Question 13

Is Swaray better than HoneyBook, Dubsado or Wedola?

Accepted Answer

Most people move to Swaray once they see how much simpler, more beautiful and more useful it is - for them and for their clients. The big all-in-ones are powerful but built for every kind of freelancer and priced for the US; the wedding-only tools do less. Swaray gives you everything you need, made in the UK, 0% on payments, and a client experience people genuinely love. Try it free and compare.

Question 14

How long does it take to set up?

Accepted Answer

Most people are up and running in an afternoon. You set your brand once, add your services, and go live - there are no weeks of workflow-building before you can send your first quote.

Question 15

Can I cancel any time, and where's my support?

Accepted Answer

Yes - there's no lock-in. You can cancel your subscription whenever you like from your billing settings, and your clients' information always stays private to your account. Because we're a UK team, friendly, English-speaking help is only ever an email away.

Question 16

Can I try Swaray without signing up?

Accepted Answer

Yes. The 2-minute guided demo lets you send yourself the real branded emails and see exactly what your clients see, with no sign-up and nothing saved. It's the quickest way to feel how Swaray works.

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